Frequently Asked Questions
Frequently Asked Questions
Welcome to Ondaum Pet's FAQ
Find answers to common questions about our pet products, shipping, returns, and more.
What types of pet products do you offer?
We provide premium pet accessories, apparel, bedding, and feeding accessories.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and times depend on the destination.
How can I track my order?
Once your order ships, we’ll send you a tracking link via email.
What is your return policy?
You can check our Refund Policy for details.
How do I contact customer support?
You can email us at support@ondaumpet.com.
Are your products safe for all pets?
Yes, our products are designed with pet safety in mind.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
How long does shipping take?
Delivery times vary based on location. Check our Shipping Policy for more details.
Can I modify my order after placing it?
Orders cannot be modified once processed, but contact us as soon as possible.
Where can I find your Terms of Service?
You can read our Terms of Service here.